Frequently Asked Questions

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Frequently Asked Questions

Everything you need to know about ordering custom packaging from Box Bettter.

Ordering & Pricing

What is the minimum order quantity?

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How much do custom boxes cost?

Do you offer free samples?

What payment methods do you accept?

Design & Customization

Can you help with design?

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What file formats do you accept?

Can I see a mockup before production?

What printing options are available?

Materials & Sustainability

What materials do you use?

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Are your boxes eco-friendly?

Can I get food-safe packaging?

Shipping & Production

How long does production take?

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Do you offer free shipping?

Do you ship internationally?

What if my order arrives damaged?

Still Have Questions?

Our team is here to help. Reach out and we’ll get back to you within a few hours.

Box Bettter specializes in manufacturing premium custom packaging solutions for businesses of all sizes. From mailer boxes and rigid boxes to folding cartons and retail packaging, we combine innovative design, quality materials, and expert craftsmanship to deliver packaging that protects products and strengthens brands.