Shipping Policy
Last Updated: 1-June-2026
Thank you for choosing Box Bettter. We are committed to delivering your custom packaging products efficiently and transparently. Please review our Shipping Policy below.
Order Processing
All orders are processed after:
Order confirmation
Payment verification
Final artwork approval (for custom packaging orders)
Once all requirements are completed, production will begin.
Production Turnaround Time
Our standard production turnaround time is 12–15 business days from the date of final artwork approval and payment confirmation.
Production times may vary depending on:
Order quantity
Product specifications
Custom printing requirements
Seasonal demand
Material availability
Customers will be notified if additional production time is required.
Shipping Time
Shipping times vary based on the destination, shipping method selected, and carrier operations.
Estimated delivery times are provided as guidelines only and are not guaranteed.
Shipping Costs
Shipping charges are calculated based on:
Package size and weight
Shipping destination
Selected shipping service
Shipping costs will be displayed during the checkout process or provided in your custom quote.
Order Tracking
Once your order has been shipped, tracking information will be sent to the email address provided during checkout whenever available.
Customers are responsible for monitoring shipment progress using the provided tracking details.
Shipping Delays
While we strive to meet all estimated delivery timelines, Box Bettter is not responsible for delays caused by:
Weather conditions
Customs clearance procedures
Carrier service disruptions
Public holidays
Natural disasters
Other circumstances beyond our control
International Shipping
We may ship internationally to selected countries.
Customers are responsible for any applicable:
Customs duties
Import taxes
VAT or GST
Brokerage fees
Other government-imposed charges
These fees are not included in the product or shipping costs unless otherwise stated.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Box Bettter is not liable for delays, losses, or additional charges resulting from incorrect or incomplete shipping details submitted by the customer.
Damaged or Lost Shipments
If your order arrives damaged or appears to be lost during transit, please contact us within 5 business days of delivery or the expected delivery date.
Please include:
Order number
Photographs of damaged items and packaging (if applicable)
Description of the issue
We will work with the shipping carrier to investigate and resolve the matter.
Order Changes and Cancellations
Once production has started, shipping addresses and order details may not be changed.
If you need to make modifications, contact us as soon as possible before production begins.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Box Bettter
Email: help@boxbettter.com
Our team will be happy to assist you with any shipping-related inquiries.
